Frequently Asked Questions

Discounts & Other Wholesale Buyer Benefits

What is Cannabis Oil?

CBD or THC rich cannabis extract is also called cannabis oil as it’s a word used to mean cannabis extracts. Cannabis oil or hemp oil is different from hemp seed oil. We produce cannabis oil with a high concentration of CBD which contains no THC and calls it CBD oil.CBD oil is derived from cannabis plants that have high levels of cannabidiol (CBD) while having low levels of THC. Our CBD oils always have less than 0.3% THC. These extracts can then be used in paste form or mixed with other oils such as hemp seed oil, to lower the viscosity of the extract.

What is Hemp Oil?

Hemp oil is just another word used for CBD oil, as both are terms to mean cannabis extracts. But be aware that there is also a huge misunderstanding about the difference between hemp seed oil and hemp oil, with many people believing they are the same. Hemp seed oil is derived purely from hemp seeds, and is used in food preparation but does not contain CBD or any other cannabinoids.

I didn’t like my product. What should I do?

We’re sorry to hear you weren’t happy with your product. Please contact us here to let us know what you didn’t like about your product. That will begin the returns process. We do accept returns up to 120 days after purchase.

When can I expect my order?

Your order will leave our warehouse within 1-2 business days and will be sent Priority Mail. USPS Priority Mail generally delivers within 2-4 business days.

Where do you ship to?

Currently, we are only shipping in the United States.

Do you offer free shipping?

Yes, we do! Free shipping applies to any order over $50.00.